Privacy Policy

Black Hat Construction LLC (“Black Hat,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to blackhatpnw.com and our related communications, including phone and text messaging.

Information We Collect

• Contact information you provide — name, phone number, email address, and project address.
• Project information — photos of your space, room dimensions, design preferences, and the details you share so we can prepare an estimate.
• Communications — the content of calls, voicemails, text messages, and emails between you and us.
• Usage information — basic technical data (such as device and browser type and pages viewed) collected automatically when you use our website.

How We Use Your Information

• To respond to your inquiries, prepare estimates, and schedule and conduct consultations.
• To provide, perform, and follow up on construction and design services.
• To send you service-related and transactional messages, including appointment confirmations and the design-tool link you request.
• To operate, maintain, and improve our website and services.
• To comply with our legal and regulatory obligations.

SMS / Text Messaging Program

By providing your mobile number and opting in, you consent to receive text messages from Black Hat Construction related to your inquiry, appointments, design-tool links, and service updates. Consent to receive text messages is not a condition of any purchase.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP at any time to opt out of text messages. After you send STOP, we will send one confirmation message and will not send further texts unless you opt back in.
• Reply HELP for help, or contact us at the phone or email below.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you share when opting in to text messaging, including your mobile number, is used solely to provide the messaging described above and is not sold, rented, or shared with third parties for their own marketing. All other categories of the SMS opt-in and consent data are excluded from any third-party sharing.

How We Share Information

We do not sell your personal information. We share information only as needed to operate our business — for example, with service providers that help us run our website, telephony, scheduling, payments, and e-signature (such as our hosting, voice, and SMS providers), and only so they can perform services on our behalf. We may also disclose information if required by law or to protect our legal rights. As noted above, mobile opt-in and consent information is never shared with third parties for marketing.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is completely secure.

Your Choices & Rights

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on your state of residence (including Washington and California), you may have additional rights regarding your personal information; we will honor applicable requests as required by law and will not discriminate against you for exercising them.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact Us

Black Hat Construction LLC
Serving Seattle & King County, Washington
Phone: (206) 210-3758
Email: office@blackhatpnw.com